COVID-19 has changed the workplace forever, and now is the time for you to shift into gear. It is estimated that one third of continuous learners now take online courses. There are several benefits to learning virtually—from increased flexibility to lower costs, but online courses aren’t for everyone. Some individuals want to engage face-to-face or need the in-person touchpoints to stay on track and motivated.
If you’re mulling over the decision to take an online class, you should first weigh the pros and cons against your career goals and preferred learning style.
For working professionals interested in advancing their careers, the following upcoming online courses offer flexibility and convenience and can help to balance your current life stage and job responsibilities.
Metric One Virtual Training Class-
Effective Local Government Leadership
FRIDAY SEPTEMBER 25, 2020 9:00 AM -4:00 P.M. ET
This course is designed to challenge local managers to use strategic thinking to guide decision making and let the lessons of today teach them how to use tactical deployment of resources to effectuate change in a community. Attendees will be guided in achieving the community mission and helped in ushering in new local government policies that will result in productivity and effectiveness. Attendees will learn how to shift all aspects of local government services including community development, regulatory compliance, public works and public safety by developing new strategic goals, changing public service delivery and “leaping forward” in operational effectiveness.
CACEO Training Class-
Legal, Ethical and Moral Code Enforcement
THURSDAY OCTOBER 15, 2020 – ON DEMAND
Ethics and morals relate to “right” and “wrong” conduct. While they are sometimes used interchangeably, they are different. Is following the rules the safest option? This course is designed to explore the world of these concepts in a regulatory environment and to help officers and inspectors develop practices to stay abreast of the right and wrong things to do during their daily workday.
AACE Virtual Training Class –
Dealing With Difficult People
FRIDAY OCTOBER 30, 2020 – 8:00-9:30 A.M. MT
Code enforcement officers and regulatory officials need to understand the personalities of the people they encounter on the field (customers) in order to deal with them appropriately and to resolve problems efficiently.
This course will explore the four primary personality types and discuss how to deal with the attitudes of difficult residents you may come face to face with. As a regulator, you need to provide service in a manner that will work well with your customer’s personality type. This can sometimes be difficult, but it’s necessary. No matter how good you are at your job, you’re going to encounter difficult customers from time to time. With the right approach, even the most frustrating individual can be served with a minimal amount of stress.
ICC Virtual Training Class-
Zoning & Code Enforcement
WEDNESDAY NOVEMBER 18, 2020 9:00 AM – 4:00 PM CT
Communities use zoning to guide growth and development in harmony with current and future land use and to protect health, safety, appearance, and prosperity.
This course is designed to introduce participants to zoning concepts and provide an overview of zoning concepts that code officials can use in enforcing regulations.
This course is in a Virtual Training Room: This type of online classroom allows you to see and hear the instructor and classroom and they will be able to see and hear you. This is not a web session with voice over. Ensure you have a dependable internet connection. Details regarding access into the Virtual Classroom will be sent to you prior to the start of the class.
ICC Virtual Training Class-
Procedures for Officers and Inspectors
TUESDAY DECEMBER 8, 2020 9:00 AM – 4:00 PM CT
The role of the code enforcement officer or inspector in a municipality is one of respect and confidence. This class is designed to reflect knowledge of how code enforcement officers and inspectors can integrate best practices into their service delivery. Segments of the training will include the concept of creating an “Action Register” to track important tasks and deliverables. To manage work more efficiently, the Code Enforcement Continuum will be introduced as a tool to determine the level of enforcement necessary to close the case.
Metric One Services 