Choose from a list of 50 + classes
Download a list of class titles and descriptions – All classes are customizable for your jurisdiction or professional organization and are accredited by the International Code Council (ICC) and other state continuing education authorities for CEU’s and are taught in 3, 4 or 6-hour segments.
Legal, Ethical and Moral Code Enforcement
May 22, 2026 @ 12:00 PM ET
This course is designed to explore the world of these concepts in a regulatory environment and to help officers and inspectors develop practices to stay abreast of the right and wrong things to do during their daily workday.
Customer Service Principles
for Front-Line Municipal Staff
June 26, 2026 @ 12:00 PM ET
This program is designed to help a team, division, department, or an entire municipal organization establish a service strategy and develop customer service behavioral standards to all citizen responders and front-line staff.
Building High-Performance Code Enforcement Programs
DATES TO BE ANNOUNCED
The goal of the course is to provide a comprehensive framework for building and leading high-performing regulatory programs within municipal environments. We will explore leadership strategies, organizational structure, legal foundations, and operational best practices that drive efficiency, accountability, and measurable outcomes.
Field Decision-Making Under Pressure
DATES TO BE ANNOUNCED
This course provides regulatory professionals with practical tools and structured decision-making strategies to effectively navigate complex field situations. Participants will explore how stress and cognitive overload impact decision-making, learn proven models such as the STOP (Stop–Think–Observe–Plan) method, and apply real-world techniques to prioritize safety, compliance, and legal considerations.
Inspection Strategies, Legal Foundations and Vacant Property Solutions
DATES TO BE ANNOUNCED
This course provides municipal code officials and inspectors with a comprehensive overview of the legal and operational framework that supports successful enforcement actions. Participants will explore the legal foundations that govern regulatory authority, including due process, property rights, and enforcement procedures, while also strengthening their technical knowledge of housing and property maintenance requirements.
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