Having staff that are well trained in their roles can improve a municipality’s business performance in many ways. Staff satisfaction is very important, and if code enforcement officers are satisfied with their role, morale is increased, which in turn, increases work output. Training helps to make people more confident in their role.
- Better training means better processes. Tasks can be performed much faster if employees know what they’re doing, and the quality of work will also improve. Mistakes are far less likely to occur if individuals have the best training for the job that they do. There is also a chance that particularly well-trained staff will be able to see where improvements could be made.
- Well trained employees can become an asset to local government. They add value to both the municipality and the residents, and a fully trained workforce can be trusted to operate independently without making mistakes or slowing processes.
A local government with well trained code enforcement staff, strong management and enabling legislation can ensure that buildings and structures are permitted, maintained and zoned in a manner that reduces the risk to human life. This allows greater opportunity to utilize the city’s services to restore neighborhoods and address key quality of life issues pertaining to building, zoning, property maintenance, sanitation, tall grass, and blighted structures.
A commitment to training will result in many community improvements; and continuous learning develops a core of well-trained individuals who will enhance the government’s abilities beyond a level that is consistent with growth and high performance.