General Civil Mediation

Mediation and Dispute Resolution

Mediation is the intervention into a dispute by a neutral third party, called a mediator, who is typically acceptable to all participants. The mediator’s job is similar to the facilitator’s, in that it is not to impose a solution, but to help the disputing parties engage in constructive negotiations so that they can agree on a solution.

Mediation@MetricOnline.org

The Process

The mediation process sets ground rules that promote fair play and principled debate. This leads to trust building and better relationships between the disputing parties. By shifting the focus from personalities and emotions to rational considerations of facts, issues, and possible new solutions, the mediator increases the chances of reaching a mutually beneficial settlement.

The Strategy

By shifting the focus from personalities and emotions to rational considerations of facts, issues, and possible new solutions, the mediator increases the chances of reaching a mutually beneficial settlement.

The Goal

The goal of mediation is often a “memorandum of agreement” signed by all parties. This is simply a written document specifying what will be done by each party to implement the solution to the dispute.

Civil mediation is used to resolve disputes including torts, property disputes, employment disputes, civil lawsuits for damages, sexual harassment, workplace disagreements, wrongful death, landlord tenant disputes and automobile accidents to name a few.  This approach to civil disputes supports participants in resolving their matters quickly, efficiently, and in cost-effective ways.